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Listening

Is Listening to Someone Else Really That Important?

Have you ever been in a conversation and the other person is looking at their phone, looking around and focusing on anything but you?  How did that make you feel?  Frustrated, irritated and unimportant might be some words that you would use to describe the feeling.  Listening to someone can make or break a relationship. […]

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Blog, Listening

What Is the Best Thing For Leaders to Do During Times of Change?

​As discussed in yesterday’s post, there were many things to consider for the person who is impacted by a major organizational change.  Going through this change can be an emotional rollercoaster.  Will they be impacted by the change?  Is there a way to try to look at it in a positive way and not see

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Listening, organizational change

Are you ready to improve your communication?

How many times have you had a conversation with someone and you walked away feeling like everything was understood?   Then you find out later, that you and the other person came away with two completely different understandings.  It seems so impossible, but it happens every single day.  This recently happened to me.  I had to

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Blog, communications, Listening